To use your Cl@ve passwords in an e-government service, simply click on the Cl@ve icon that gives access to the service.

In the Cl@ve gateway, you will find a selector that will allow you to choose the identification method among those that are available for the service in question (remember that only those methods that provide a level of security in the access equal to or greater than the one that the service needs are allowed). Depending on your level of registration (basic or advanced) there will be procedures that you cannot access.

You will recognize those identification methods that are not available because they will appear in gray tones instead of color (or they will not appear). To select the identification method, Click on the “Access” button.

Once you have chosen the method to identify yourself, Cl@ve will redirect you to the identification screen. This screen is different depending on the method selected from Cl@ve Mobile, Cl@ve PIN or Cl@ve Permanente.

If you use Cl@ve Permanente, certain services, by the type of operation and information they handle, need a level of security greater than that provided by normal use (user and password), so to access them it is necessary to use the reinforced mode, identifying you in addition to the user and password with the key received on the phone (in this case, keep in mind that your registration level must be advanced).

You can also choose to identify yourself with your DNI-e or e-certificate. In that case, a different screen will appear, which will depend on the browser you are using. Also, if you have multiple electronic certificates installed, the system will ask which of them you want to use.

Once you have correctly identified yourself using the chosen method, Cl@ve will automatically redirect you to the e-government service you want to access: consultation of DGT points, download of working life, etc.