Once registered in the Cl@ve system, when you want to manage e-administration, Cl@ve Móvil will allow you to authenticate in the process simply by confirming the request that will reach you to the Cl@ve APP.
The process is very simple:
- Once you access the management, you will be redirected to the Cl@ve platform.
- Select Cl@ve Mobile to identify yourself.
- You will be redirected to the identity provider, where a QR code will be displayed that you can scan from the Cl@ve APP. You can also select the option to enter your DNI/NIE and DNI validity date (or date of issuance if it is a permanent DNI) or NIE support number
- Open the Cl@ve APP to scan the QR code or if you have entered your DNI/NIE, click on the notice or open the APP to view the authentication request with Cl@ve Mobile.
- For security, you must verify that the Agency and the verification code shown in the APP are the same as those that appear where you are trying to access. Once the Mobile Cl@ve request has been confirmed in the APP with the authentication factor (unlock) that you have configured on your mobile device (pattern, fingerprint, etc. ), you will be automatically redirected to the procedure you wish to carry out.
Remember that you can only have one device active for your DNI/NIE.
Check all the information about the Cl@ve app