Cl@ve offers a system video-identification, which allows citizens to register remotely, without travel and with full security guarantee. Temporium registration will only be offered by video-identification to Spanish citizens with a valid ID. You just need to:

1. Download APP Cl@ve here.

2. Follow the instructions of the application.

3. Sign up in a few minutes without having to move.

The procedure is very simple and once completed, the basic registration level is obtained which allows access to a large number of Administration services in a way:

• Comfortable: no movement, from home or anywhere
• Quickregistration in a few minutes
• Safe: verification guarantee and data integrity
• Accessibleavailable from any mobile device

Conditions to be fulfilled by the citizen in order to initiate video identification
The video-identification process must be carried out by the person holding the document in compliance with the following conditions:

• Before the process begins:
  • Have an ID in effect.
  • Have an installed APP Cl@ve .
  • A mobile phone with good connection, camera and microphone.
  • An email address and a personal phone number.
  • A quiet, well-lit place with a neutral background.
• During the process:
  • The application will guide the citizen step by step.
  • A video will be recorded showing the ID (obverse and reverse) and the full face.
  • If the process is correct, you get the basic level immediately.
• Technical and formal requirements for performing the video:
  • Original document in good condition. Covers, photocopies or plasticized cannot be used.
  • Image focused, continuous and uninterrupted
  • Good lighting and facial visibility
  • No elements that hide the face (sunglasses, masks, caps)
  • The citizen should be the holder of the document

Once theAPP Cl@veif you are a Spanish citizen and are not registered at Cl@ve, the application will guide you through an assistant so you can complete your registration with video identification.

Then the application will ask for a mobile phone number and you will receive a code to check the validity of the phone number. In addition, you’ll need to provide an email account. Next, the video and audio recording process will start, so you will have to give sufficient permissions to the application.

During the video recording, you will be asked to do some actions, such as presenting your documentation to the camera and recording yourself to demonstrate what you are the same person as the document. If everything goes well, the registration process will be completed satisfactorily. And you can immediately start using Cl@ve Mobile.

In a later process, once the review of electronic evidence (video, identity card and facial biometrics) by an authorised public employee has been successfully completed, you can obtain the advanced registration level directly.